Digicel is urging customers using 2G devices to upgrade before the network’s shutdown on February 28. The transition aims to improve service quality by facilitating access to more advanced technologies, such as 3G and 4G. Customers can check device compatibility at Digicel stores or online.
Digicel is asking customers who are still utilizing older 2G devices to upgrade their devices promptly, as the company will completely discontinue its 2G network on February 28. This transition is part of Digicel’s strategy to enhance its services by focusing on more advanced technologies including 3G, 4G, 4G LTE, and LTE-A to ultimately provide customers with a superior digital experience.
The company emphasizes that this upgrade will lead to several benefits for users, including improved call quality, quicker browsing speeds, more reliable connectivity, and enhanced video streaming options. Customers are also encouraged to verify that their SIM cards are compatible with 4G LTE technology, alongside ensuring their devices support either 3G or 4G.
Many of the devices currently reliant on the 2G network are older push-button phones, colloquially known as “bangers”, or initial generation smartphones. To facilitate this transition, customers can visit their nearest Digicel outlet or access the company’s website to determine if their SIM cards and devices require an upgrade.
In conclusion, Digicel’s cessation of its 2G network is a significant move towards advancing its technological capabilities and offering enhanced services to its customers. Users are strongly encouraged to upgrade their devices and ensure compatibility with modern networks to enjoy improved digital experiences. This proactive measure reflects Digicel’s commitment to innovation and customer satisfaction.
Original Source: www.jamaicaobserver.com
