Bice Osei Kuffour, known as ‘Obour’, has resigned as the Acting Managing Director of Ghana Post, effective immediately. His tenure since January 2022 saw substantial transformations aimed at modernizing the company’s services. He expressed gratitude to key stakeholders and highlighted Ghana Post’s advancements, including the launch of “GhPostPay” and its recognition for service excellence.
Bice Osei Kuffour, commonly known as ‘Obour’, has officially resigned from his role as the Acting Managing Director of Ghana Post Company Limited. He announced his resignation through a Facebook post reported by GhanaWeb Business, highlighting his service to the company since January 4, 2022, as a privilege.
In his statement, Obour conveyed his pride in leading Ghana Post during a significant transformative period, aimed at establishing the company as a modern, efficient, and customer-focused postal and logistics provider. He remarked that it was an honor to steer the organization through these pivotal changes.
Upon his resignation, Obour expressed gratitude to his sector minister, Hon. Ursula Owusu, as well as the Board of Directors and the dedicated staff of Ghana Post, noting that their commitment has played a crucial role in the achievements during his tenure.
Under his leadership, Ghana Post has embraced technological advancements, enabling customers to access postal services online. The company launched the “GhPostPay” platform in 2019 as part of its ongoing digital transformation initiatives.
Moreover, Ghana Post has pursued a comprehensive digitalization strategy, which includes the implementation of a digital address system and the digitization of postal services across all its offices nationwide. The company has also received accolades, including the Best EMS Call Centre Award in 2017 and the Best Customer Care Award in 2018, both from the Universal Postal Union in Switzerland.
In conclusion, Bice Osei Kuffour’s resignation from Ghana Post marks a significant transition for the company, reflecting on the progress achieved in transforming operational efficiencies and customer engagement. His leadership facilitated technological advancements, and he leaves behind a legacy of innovation and service excellence within the postal sector.
Original Source: www.ghanaweb.com
