Bice Osei Kuffour, known as ‘Obour’, has stepped down as the Acting Managing Director of Ghana Post. He announced his resignation on Facebook, emphasizing the honor of leading the company since January 2022 through a transformative phase. His tenure saw advancements such as the launch of the “GhPostPay” platform and numerous accolades, positioning Ghana Post for future growth.
Bice Osei Kuffour, widely known as ‘Obour’, has officially stepped down from his role as the Acting Managing Director of Ghana Post Company Limited. Announcing his resignation via a Facebook post, he reflected on the privilege of serving in this capacity since January 4, 2022, and emphasized the significance of this transformative period for the company.
Obour articulated that it was an honor to guide Ghana Post through a phase aimed at modernizing and enhancing customer service within the postal and logistics sector. He stated, “I assumed office as Managing Director of Ghana Post on January 4, 2022, and it has been an honor and a privilege to serve in this role, steering Ghana Post through a transformative phase aimed at repositioning it as a modern, efficient, and customer-centric postal services and logistics provider.”
Upon his resignation, he expressed gratitude towards Hon. Ursula Owusu, his sector minister, as well as the Board of Directors and dedicated staff at Ghana Post, acknowledging their critical roles in the company’s achievements. He noted, “As I resign from this position to pursue other interests, I wish to express my utmost appreciation to Hon. Ursula Owusu, who was my sector minister, the Board of Directors, and the hardworking management and staff of Ghana Post, whose dedication and commitment have been instrumental in the progress we have made.”
Ghana Post has made significant strides in technological advancement, enabling customers to access services online. The introduction of the “GhPostPay” platform in 2019 exemplifies the company’s commitment to digital transformation. Furthermore, initiatives such as the digital address system and digitizing postal services across its network enhance customer experience.
The organization has also received notable accolades, including the Best EMS Call Centre Award in 2017 and the Best Customer Care Award in 2018 from the Universal Postal Union in Switzerland, affirming its status in the postal sector.
In conclusion, Bice Osei Kuffour’s resignation as the Acting Managing Director of Ghana Post marks a significant transition for the company. His leadership facilitated crucial advancements in technology and customer service, enhancing its modern capabilities and operational efficiency. As Ghana Post continues to embrace digital transformation, it is poised for further success under new leadership, building upon the foundation laid during Obour’s tenure.
Original Source: www.ghanaweb.com
